Develop practical Portuguese for TVDE work in this 25-hour course over four weeks. Practise passenger service, routes and GPS, payments, complaint handling, road safety and professional communication.
Read MoreCourse duration: 25 hours across four weeks (four modules of 6 hours and 15 minutes each).
Training format: Blended learning, with synchronous distance sessions via Zoom, asynchronous activities and documents on CPTI’s e-learning platform, and face-to-face sessions at CPTI.
Hours per module: 2 synchronous distance hours, 2 asynchronous hours and 2 hours 15 minutes face to face. Total for the course: 8 synchronous hours, 8 asynchronous hours and 9 face-to-face hours.
Attendance: Minimum attendance of 90%.
Target participants: Adult immigrants and other foreign nationals who need to improve their Portuguese communication as TVDE drivers or as people preparing for TVDE-specific training.
Entry requirements: Age 18 or over; elementary Portuguese (A2); legal status in Portugal permitting residence, work or study; basic user-level digital skills; and access to an internet-connected computer with sound and video for synchronous sessions.
Learning methods: Guided language practice, role-play, listening exercises, e-learning activities, map and GPS exercises, and practical scenarios based on TVDE work.
Assessment: Diagnostic assessment at the start, formative assessment throughout, and final written and oral assessments. Final grade: 10% attendance and participation, 20% formative exercises, 40% oral test and 30% written test. Pass mark: at least 10 out of 20.
Certificate: CPTI issues a Professional Training Certificate through SIGO to participants who pass, meet the attendance requirement and have payments regularised. Schedules are confirmed for each training action.
Build the Portuguese language skills needed in day-to-day TVDE work. This four-week course combines live online sessions, independent learning on CPTI’s e-learning platform and face-to-face practice at CPTI.
Learners practise welcoming passengers, confirming names and destinations, explaining routes and delays, handling complaints and payments, and communicating in safety, emergency and inspection situations.
The course is language training for adult non-native Portuguese speakers who are TVDE drivers or preparing for TVDE-specific training. It does not itself issue a TVDE licence or replace the statutory TVDE qualification.
Module 1 – Welcoming and first interactions with clients in Portuguese (6 hours 15 minutes)
Practise greetings, farewells and courtesy; confirm the passenger’s name and destination; understand and build simple dialogues for the beginning of a trip.
Module 2 – Routes, directions and GPS in Portuguese (6 hours 15 minutes)
Use location and direction vocabulary; read maps and GPS instructions; explain alternative routes, delays and traffic conditions.
Module 3 – Resolving conflicts and handling payments in Portuguese (6 hours 15 minutes)
Respond to complaints, communicate route changes, discuss invoices, payment methods and change, manage conflict, and describe or record incidents.
Module 4 – Safety and IMT legislation in Portuguese (6 hours 15 minutes)
Use language for medical and mechanical emergencies, road safety and TVDE rules; understand conduct requirements and IMT theory questions; communicate with authorities during inspections.